2. The hidden traps of buying a new NBN ready phone system
The hidden traps of buying a new NBN ready phone system
Here are the top 3 hidden traps to look out for when buying your next new NBN ready phone system. Make sure you don’t make these mistakes, or they could cost you thousands of dollars!
Sales Centres & Start Ups
It’s a lot easier to become a telco than ever before. With wholesalers opening their doors to almost anyone, you could be left high and dry once the sale is done. Do your research and make sure they have been around and have a technical team to support you after the sale. And they’re not just a sales unit who collect their commissions and stop taking your call.

Hidden Costs
Inexperienced solution specialists could miss important elements in the requirements of your phone system. For example, you have been recommended to change from digital handsets to fully IP. And not knowing any different, you trust the solution specialist. Only to find out you need your office recabled and a new switch to power the handsets. All at your own extra cost. This is one of many examples we hear all too often, and it doesn’t need to happen.

End of Life Equipment
The saying ‘you get what you pay for’, comes to mind. Sometimes if a quote is so cheap when compared to others, there is often a reason. And we have seen many companies invest in cheap equipment, only to find out it’s end of life. Which means it could be lacking features needed in the future growth of your group, difficult to find spare parts or additional handsets. And there are no more updates or bug fixes coming…Take the time or find a trusted resource to look into this. After all, your phone system will last you for the next 5-7 years.

Frequently Asked Questions
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