Let’s walk you through in simple terms how this works and what you need to do to make sure your phones continue to ring and the rest of your business operates as normal.
Previously, your phone lines would have been either copper lines running into your building, also known as PSTN lines. Or alternatively you could have had ISDN telephone lines, again running into your building. Now, this is where it can get a little tricky so bare with me.
The new NBN telephone lines aren’t physical telephone lines which connect from the street into your building. They are now licenses which sit in your phone system and connect via the internet from your telephone system to your carrier’s data centre.