1300 or 1800 Number
There only three common types of inbound numbers in Australia that most corporations use. They are the numbers starting with
They are the numbers starting with
They are numbers that can be used over Voice Over Internet Protocol or VOIP which are mainly used to manage incoming calls and directing them to the different branches or staff.
There are a few differences between the 1300, 1800 and 13 numbers.
1. Calls made to 1300
Calls generally made to 1300 numbers will charge both the caller and the business
2. Calls made to 1800 & 13
Calls made to 1800 & 13 numbers are toll free. The business bares the cost of the call and there is no charge to the caller.