Technology hasn’t advanced as much as it has over the past few years in the Telecommunications space, with the roll out of the NBN across Australian businesses.
And with this advancement, comes a range of benefits the average small to medium business can take full advantage. Which means they can be more competitive with their larger rivals, without the massive overheads. For example, call ques, call recording, call analytics, professional auto attendant and message on hold to just name a few.