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Business Phone Systems

Technology hasn’t advanced as much as it has over the past few years in the Telecommunications space, with the roll out of the NBN across Australian businesses across business phone systems in Australia. 


And with this advancement, comes a range of benefits the average small to medium business can take full advantage of, especially when utilising VOIP business phone systems. Which means they can be more competitive with their larger rivals, without the massive overheads. For example, call queue, call recording, call analytics, professional auto attendant and message on hold to just name a few.


Choose The Right Solution

Small Phone System

1-5 Handsets

Large Phone System

50+ Handsets

Medium Phone System

6-49 Handsets

Customize Phone System

Multiple Locations

Small & Medium Business Phone Systems Specialising in VOIP, PBX, SIP, IP and IT Services

Did you know you could save up to 60% on your monthly phone bill by changing your phone lines from the old to new VOIP business phone systems? And you get to keep your current phone number.

Just like we change our mobile phones every 2-3 years to keep up with new and updated features. We also typically see businesses updating their business phone systems in Australia every 5-7 years to take full advantage of new advancements. Is it time now to look at your business phone system?

Not sure where to start? Ask an Expert. Call now


Why choose an Australian Broadband Business Phone System?

Elevate your business communications with an Australian broadband phone system. Enjoy the convenience of Australian-based support, eliminating language barriers and inconvenient time zones. These fully customisable systems allow you to tailor features, functionalities, and scalability according to your specific business needs. As a tier 1 voice carrier, the service guarantees clear voice quality and minimal downtime or disruptions, ensuring your communications run smoothly. By choosing an Australian provider, you’ll find a service that is more attuned to the needs of your local clients and adheres to Australian regulations—giving your business the tools it deserves to prioritise quality customer service.

Offering Even MORE

Starting with our Hosted Phone Systems, we have extended our range of products and services with even more modern and cost savings solutions for any small, medium, large or remote business. From hosted PBX and cloud based phone systems to small home office systems we have the right solution for your business.


A business phone system is a multi-line telephone setup designed to improve business communication and customer service. These systems often include features like call routing, automated attendants, voicemail, conferencing, and analytics to track performance. They can range from traditional landline systems to modern Voice over Internet Protocol (VoIP) systems.
Choosing the right business phone system depends on several factors. Evaluate the size of your company, the nature of your business, and your communication needs. Consider scalability for future growth and look for features your business needs, like remote working capabilities, video conferencing, or customer relationship management (CRM) integration. Test out a few providers to see if their systems are user-friendly and compatible with your existing IT infrastructure.
Setting up a business phone system varies with the type of system you choose. Traditional landline systems usually require on-site hardware and professional installation, whereas VoIP systems often require good internet connectivity and can be set up in-house. Regardless, steps typically involve:
  1. Choosing a provider
  2. Planning your system layout (lines, extensions, features)
  3. Installing hardware or software
  4. Onboarding and training staff
  5. Running tests to ensure system reliability
Costs can vary significantly based on the type of system, number of lines, features, and whether you’re installing new hardware. Traditional PBX systems often require a significant upfront investment for hardware and installation, whereas VoIP services usually have a lower upfront cost but might have recurring subscription fees. Always factor in the costs for maintenance, upgrades, and any additional services you might need.
PBX (Private Branch Exchange) is a traditional telephone system that routes calls within an organisation and connects to the external public telephone network. VoIP (Voice over Internet Protocol) uses the internet to transmit voice data, offering flexibility and often a richer set of features like easy scalability, remote access, and lower costs.
The better option depends on your needs. PBX systems are generally more stable and offer higher call quality but are often more expensive and less flexible. VoIP systems are cost-effective, scalable, and feature-rich but might be affected by internet reliability.
Companies opt for PBX systems for their reliability, high-quality call routing, and advanced features like automated attendants, call queues, and reporting capabilities. PBX systems can help maintain a professional image, streamline internal and external communications, and provide valuable analytics for improving business operations.

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