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BUSINESS PHONE
SYSTEMS

Our Experts Are Here To Help.

Get Your Free Quote In Under 5 Minutes!

CALL US TODAY

WHAT WE OFFER

Business Phone Systems

Technology hasn’t advanced as much as it has over the past few years in the Telecommunications space, with the roll out of the NBN across Australian businesses across business phone systems in Australia. 

 

And with this advancement, comes a range of benefits the average small to medium business can take full advantage of, especially when utilising VOIP business phone systems. Which means they can be more competitive with their larger rivals, without the massive overheads. For example, call queue, call recording, call analytics, professional auto attendant and message on hold to just name a few.

WHAT WE OFFER

Choose The Right Solution

Small Phone System

1-5 Handsets

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Large Phone System

50+ Handsets

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Medium Phone System

6-49 Handsets

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Customize Phone System

Multiple Locations

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Small & Medium Business Phone Systems Specialising in VOIP, PBX, SIP, IP and IT Services

Did you know you could save up to 60% on your monthly phone bill by changing your phone lines from the old to new VOIP business phone systems? And you get to keep your current phone number.

Just like we change our mobile phones every 2-3 years to keep up with new and updated features. We also typically see businesses updating their business phone systems in Australia every 5-7 years to take full advantage of new advancements. Is it time now to look at your business phone system?

Not sure where to start? Ask an Expert. Call now

 

Why choose an Australian Broadband Business Phone System?

Elevate your business communications with an Australian broadband phone system. Enjoy the convenience of Australian-based support, eliminating language barriers and inconvenient time zones. These fully customisable systems allow you to tailor features, functionalities, and scalability according to your specific business needs. As a tier 1 voice carrier, the service guarantees clear voice quality and minimal downtime or disruptions, ensuring your communications run smoothly. By choosing an Australian provider, you’ll find a service that is more attuned to the needs of your local clients and adheres to Australian regulations—giving your business the tools it deserves to prioritise quality customer service.

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Offering Even MORE
And BETTER

Starting with our Hosted Phone Systems, we have extended our range of products and services with even more modern and cost savings solutions for any small, medium, large or remote business. From hosted PBX and cloud based phone systems to small home office systems we have the right solution for your business.

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FAQs

A business phone system is a multi-line telephone setup designed to improve business communication and customer service. These systems often include features like call routing, automated attendants, voicemail, conferencing, and analytics to track performance. They can range from traditional landline systems to modern Voice over Internet Protocol (VoIP) systems.
Choosing the right business phone system depends on several factors. Evaluate the size of your company, the nature of your business, and your communication needs. Consider scalability for future growth and look for features your business needs, like remote working capabilities, video conferencing, or customer relationship management (CRM) integration. Test out a few providers to see if their systems are user-friendly and compatible with your existing IT infrastructure.
Setting up a business phone system varies with the type of system you choose. Traditional landline systems usually require on-site hardware and professional installation, whereas VoIP systems often require good internet connectivity and can be set up in-house. Regardless, steps typically involve:
  1. Choosing a provider
  2. Planning your system layout (lines, extensions, features)
  3. Installing hardware or software
  4. Onboarding and training staff
  5. Running tests to ensure system reliability
Costs can vary significantly based on the type of system, number of lines, features, and whether you’re installing new hardware. Traditional PBX systems often require a significant upfront investment for hardware and installation, whereas VoIP services usually have a lower upfront cost but might have recurring subscription fees. Always factor in the costs for maintenance, upgrades, and any additional services you might need.
PBX (Private Branch Exchange) is a traditional telephone system that routes calls within an organisation and connects to the external public telephone network. VoIP (Voice over Internet Protocol) uses the internet to transmit voice data, offering flexibility and often a richer set of features like easy scalability, remote access, and lower costs.
The better option depends on your needs. PBX systems are generally more stable and offer higher call quality but are often more expensive and less flexible. VoIP systems are cost-effective, scalable, and feature-rich but might be affected by internet reliability.
Companies opt for PBX systems for their reliability, high-quality call routing, and advanced features like automated attendants, call queues, and reporting capabilities. PBX systems can help maintain a professional image, streamline internal and external communications, and provide valuable analytics for improving business operations.

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Check out our amazing reviews

Expert Telecommunications Est 1991: VOIP Business Phone Systems
Expert Telecommunications Est 1991: VOIP Business Phone Systems
4.9
Based on 72 reviews
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Chris RalphChris Ralph
00:42 06 Jun 23
Expert knowledge, great communication, and smooth installation.
Susanna DuSusanna Du
05:38 15 Mar 23
We have transferred all our IT service to them, they are always helpful, provide us with good quality work and timely response. Would recommend to everyone :)
Miron MironfunMiron Mironfun
01:47 02 Mar 23
Sara was so very helpful, patient and knowledgeable. I had an amazingly reassuring and useful experience.
Andy WalkerAndy Walker
03:45 23 Feb 23
Recently we’ve moved to a different Commercial property in Epping. James was outstanding throughout the process. We installed several camera and a full security system. He also visited post Installation to ensure we were happy and everything was functioning exactly as promised.Well done James and team.
Elliot ProleElliot Prole
04:29 20 Feb 23
Recently Just expanded my business, UTFToffees, was dealing with a James Elia, from the minute we made contact he and the rest of the staff have gone above and beyond to make the whole process from start to finish nothing but an absolute pleasure. Highly recommend and will be using Expert again to take care of all my business solutions going forward. Great working with you guys look forward to speaking with you all again soon!
Jodi PhillipsJodi Phillips
09:28 20 Jan 23
My dealings with Jimmy & team was extremely Professional, these guys are reliable & full of knowledge, they understood my needs & went above & beyond to get the job finished ASAP.Great Work & I would highly recommend their services.
DrayTek Sales TeamDrayTek Sales Team
23:49 19 Jan 23
Expert Telecom are professionalism personified.They absolutely set the standard for smooth dealing with vendors / suppliers. Many thanks for being an excellent customer :)It's been our pleasure dealing with Jimmy & his team and we look forward to many many more years of growth!
david nawardavid nawar
23:08 12 Oct 22
When it was time to scaling my business, I needed the right technology and support with my telecommunications.Expert Telecommunications delivered a solution which exceeding all of my expectations and more. The customer service right from Matt the sales manager to Zara from provisioning team was amazing and they listened carefully to what I wanted and suggested things that I never thought were possible.Highly highly recommend !
JPlumb AccountsJPlumb Accounts
04:25 30 Sep 22
Expert Tel have been super helpful. From the day we called up for help they came straight out to help us set up our phone systems. We have now implemented through them and their continued support is greatly appreciated as everyone has been a delight to deal with. We no longer have to worry about something we are not experts in!!!
Sarah BettySarah Betty
06:55 14 Sep 22
Adam Darroch was the technician who installed our new phone system.From the moment he stepped inside the office Adam‘s professionalism was on show. He was efficient, calm and personable. The whole experience with Expert Communications was very smooth. Realising Adam had installed our previous system 3 years ago meant that Expert Communications are able to keep staff in the long term- always a good sign. Thanks Adam for your excellent work and for making the phone installation stress free.
Daniel FiccoDaniel Ficco
11:42 30 Aug 22
Unbelievable service, attention to detail regarding my business accounts was incredible. Went above and beyond to go through my current plans and services to make sure I was getting the most benefit with my providers. I have been dealing with Matt, His honesty and knowledge have made my decisions very easy.Great company!
Tess GalanteTess Galante
05:10 17 Aug 22
Matt was great at helping me decide the best products for our business as well as offering a range of services and products to choose from. He took the time to understand how our business worked and therefore what would be of most benefit to us. I would highly recommend them to anyone looking to update their telecommunication systems
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