Disaster Recovery: are you backing up your data properly

Disaster Recovery: are you backing up your data properly?

Have you ever spent time writing up a report only to lose it all because the computer crashed and you didn’t get round to saving it? Frustrating, right?

OK, now imagine the ENTIRE COMPANY lost its files…years of data, documents, processes and passwords, all gone.

It spells’ Disaster’.  With a capital ‘D’ and it can be very stressful for business owners and staff alike.

I’m not trying to scare you here, this kind of thing actually happens. We get lots of companies calling us to ask what they can do to recover their data. Unfortunately, it’s sometimes harder to recover than people realise, but our technicians often find a way.

Moreover, we also get calls from companies who have backed up their data but done it incorrectly. Unfortunately, it’s really the same problem – and the same result.

The big question is not so much are you backing up you data? but are you backing up your data properly?

We tend to find that only a small percentage of businesses actually back up their data at all. And the ones that do, tend to use a hard drive, which is either left on the premises or given to someone to take home and own the responsibility of the entire company.

Kind of crazy, right? Just hand over the keys to the kingdom to your beardy IT guy and hope he doesn’t go rogue?

No offence to the beardy IT guy – we know he’s awesome – but it’s not exactly the most fool-proof strategy.

Yes, having a hard drive back up is better than nothing at all, but let me ask you this; is someone regularly checking that the backup actually works? That means loading it on their desktop at regular intervals to check everyone’s data is exactly as it should be? 

No? Well, you’re not alone.

Some companies have been backing up their data for years, but the one time they need it, it doesn’t work.

So what’s the solution?

In this day and age of viruses, malware and ransom-ware, having a secure data connection and back- up protocol is vital.

Here are a few examples of how you can successfully back up your files and retain some peace of mind in knowing that you are well placed to recover quickly should disaster strike:

  1. External Hard Drive – Use a Network Attached Storage (NAS) device with a water and fire retardant casing. Have it scheduled to complete a back-up at the end of each day outside of business hours. Perform a test back-up once a month by randomly selecting files and ensuring that they open and function as expected.
  2. Cloud Back-Up – Make sure your data is staying in Australia by choosing a cloud back-up service provider that uses Australian-located data centres. Unless you have a NBN or other fibre internet product, we recommend scheduling your back-ups outside of business hours so as not to impact your internet service for your staff.
  3. External Hard Drive & Cloud Back-Up – This is the optimal data back-up solution because your data is local AND in the cloud. This offers you quicker recovery times if something were to go wrong. The Datto Alto 3 is an example of a superior product which becomes a temporary onsite server if needed, as well as offering you the ability to access all your data remotely through the cloud.  As long as you have a PC and internet connection, there is no downtime so you can continue your business as usual.

Don’t get overwhelmed here by all this technical jargon – the team at Expert are here to assist you through all of this. W0e keep it super simple. We’ll guide you through the entire process to ensure your data is safe and secure.

Not sure where to start? Drop us an email on or give us a call now to speak to one of our experts on 03 9474 0044. We’ll provide a free data back-up audit and proposal to ensure you have an effective back-up plan for disaster recovery. Now that’s something you can you can rely on.

About the Author: Mauro De Girolamo