How To Keep Your Business Running When Working From Home – The NBN Ready Solution

[vc_row 0=""][vc_column][vc_column_text 0=""] Being able to utilise the workplace again is going to be an essential part of the day-to-day dealings of many companies when things return back to “normal”, so it is important to have your business telephony system and internet in good standing. We all know staying connected and online as a business is more important than ever.…

The Virtual Office: Tools for Effective Online Collaboration

[vc_row][vc_column 0=""][vc_column_text] Businesses Australia-wide are waking up to a new social distancing reality and the threat to both our health and the economy from COVID-19. It’s a deeply uncertain time for many small businesses as we face challenges to mobility and communication, but all is not lost. A plethora of affordable, game-changing, virtual tools is available to your business right…

Smart Phones and IP Phones

Soft phones & IP Phones: set your staff up to work from home

[vc_row][vc_column 0=""][vc_column_text] Soft Phones and IP Phones (VOIP phones) are two great options for keeping your staff connected to the office while working remotely from home. The recent outbreak of corona virus (COVID-19) has implications for us all but it doesn’t mean your business has to shut down entirely. A virtual remote worker solution for your staff may be the…

Expert IT Services

Introducing Expert IT Services in 2020

[vc_row][vc_column 0=""][vc_column_text] As you know, Expert Telecommunications has been in operation since 1991, providing local telecommunicationssolutions to small and medium businesses all over Melbourne. The industry in Australia has come a long,long way since those early days and it never fails to amaze me just how muchthe technology has improved. During that time, it’s been an incrediblejourney and an absolute…

Disconnecting ISDN and Transitioning to the NBN

ISDN Shutdown: Disconnecting ISDN and Transitioning to the NBN

[vc_row 0=""][vc_column][vc_column_text 0=""] Introduced back in 1988, Telstra’s Integrated Services Digital Network was originally created to offer businesses a more stable and reliable telephone line network. And it worked too. The ISDN network expanded to most major suburbs and gave businesses peace-of-mind regarding the quality of their phone calls. I know, it’s a sad moment for Telco’s (and many small…

Disaster Recovery: are you backing up your data properly

Disaster Recovery: are you backing up your data properly?

[vc_row 0=""][vc_column][vc_column_text 0=""] Have you ever spent time writing up areport only to lose it all because the computer crashed and you didn’t getround to saving it? Frustrating, right? OK, now imagine the ENTIRE COMPANY lost itsfiles…years of data, documents, processes and passwords, all gone. It spells’ Disaster’.  With a capital ‘D’ and it can be verystressful for business owners…

Avaya Cloud Solutions - Cloud Your Way

Best Small Business VOIP Phone Systems for NBN

[vc_row][vc_column 0=""][vc_column_text] There’s been a lot of talk amongst business owners about ‘the best’ small business VoIP phone systems for the NBN. Which brand is the best? How will it give me an edge over competitors? Which one is the most reliable? And rightly so, it’s an important decision to make for small businesses as Australia transitions to a telecommunications…

NBN Outages: Plan B for SMEs when the phone & internet fails

NBN Outages: Plan B for SMEs When The Phone & Internet Fails

[vc_row 0=""][vc_column][vc_column_text 0=""] As Australia continues its transition to a fully fledged NBN, businesses are adjusting to the new internet-based infrastructure and discovering that all is perhaps not as they thought it might be. Variations in the type of NBN connections mean some businesses phone systems experience greater reliability than others. The good news is that the majority of businesses…

Types of NBN Connections for Business

What Are The Types of NBN Connections?

[vc_row][vc_column 0=""][vc_column_text] Did you know that there are multiple ways to connect to the NBN? And not everyone will have the same type of connection? This is a guide on the types of NBN connections That’s right, NBN Co, the wholesale companyresponsible for building the NBN, is constructing a multi-technology mix (MTM)network. There are many different factors that will determine…

Remote Workers: Phones and the flexible workplace - Expert Telecommunications

Remote Workers: Business Phones and the Flexible Workplace

[vc_row 0=""][vc_column][vc_column_text 0=""]Back when I started working, office life was pretty dull. You turned up to the same building every day at 9 o'clock, sat at the same desk and looked out the same window until lunchtime. Then you went to the same lunch room and ate the same cheese sandwich, then went back to the same desk and occasionally…

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