NBN Outages: Plan B for SMEs when the phone & internet fails

NBN Outages: Plan B for SMEs when the phone & internet fails

As Australia continues its transition to a fully fledged NBN, businesses are adjusting to the new internet-based infrastructure and discovering that all is perhaps not as they thought it might be. Variations in the type of NBN connections mean some businesses experience greater reliability than others. The good news is that the majority of businesses who’ve made the move have…

How the NBN affects your business: EFTPOS, HICAPS, ATMs, Alarms & More

How the NBN affects your business: EFTPOS, HICAPS, ATMs, Alarms & More

Incredible though it may seem, the very first NBN customer in Australia was way back in 2010. That’s practically a lifetime as far as technology goes, but nine years later there is still a lot of confusion as to how the NBN will impact small business. Every day we get calls from anxious business owners wondering what will happen to…

NBN Checklist for Small To Medium Business

NBN Checklist for Small To Medium Business

Transitioning to the NBN and faster internet speeds is an exciting prospect, but it can also be a worry for business owners who need to get it right first time. To make things simple, we’ve provided you with a helpful checklist that will ensure you cover all your business needs when the time comes. Your NBN Checklist Your phone lines…

Types of NBN Connections for Business

Types of NBN Connections for Business

Did you know that there are multiple ways to connect to the NBN? And not everyone will have the same type of connection? That’s right, NBN Co, the wholesale company responsible for building the NBN, is constructing a multi-technology mix (MTM) network. There are many different factors that will determine the type of NBN connection you will have, but essentially,…

Cloud Hosted NBN Phone

New Phone or Not? When to Upgrade to NBN-ready Handsets

In a recent article, Will my existing phone system work on the NBN, I compared switching to the NBN to the change from analogue TV to digital TV. At the time, there was an option to buy a set top box, which served as a cost-effective stop gap, but it wasn’t until we upgraded the TV that we got the…

NBN compatible phone ready to connect to the internet

Benefits of The NBN For Your Small Business

When I talk to customers or friends who run small to medium businesses and I mention the letters N, B and N, I get a very mixed reaction. On the one hand people are excited. They want to talk about the improvements and the possibilities the NBN will bring to their businesses. But there’s also a fair degree of anxiety…

Digital and IP Phones on a NBN compatible phone system

Analogue Vs Digital Vs IP Phones: what’s best for the NBN?

As the NBN rolls out across Australia, you might be considering the upgrade of your old analogue telephone system. But there’s a lot of choice out there. So how do you know which type of phone system is right for your business? Will my existing phone system work? And do I need to upgrade at all if I have digital…

Will my existing phone system work on the NBN?

Will my existing phone system work on the NBN?

You may have heard rumours that you’ll have to change your whole telephone system once the NBN arrives in your area. Well let me reassure you that this is a myth. When your suburb switches to the NBN, you won’t necessarily have to upgrade your phones. But having said that, there are some good reasons why you might choose to…

What Happens If Your Business Misses The NBN Cut Off

What Happens If Your Business Misses The NBN Cut Off?

My youngest kid finished Year 12 recently. And watching her study, I realised she'd inherited some of my scholastic habits. Unfortunately they weren't the good ones! Like her old man, my daughter leaves all her projects and exam study till the last minute. Luckily both of us managed to scrape through somehow. Maybe a crisis focuses the mind. But it's…

Will the NBN save my business money

Will the NBN save my business money?

Imagine if I told you that you could now get a phone system that would save you 40% to 60% off your monthly phone bill. Not only that, this system would also have all the hi-tech features you'd find in the phone setup of a large corporation. And it was so reliable that you'd never have to worry about line…