As a business person myself, I know how important it is to look after your customers. And if you're like me, you probably know that you need great sales people to do that. It's a real skill to make a customer's journey easy and memorable. But even the best sales people in the entire world can't make sales if potential…
Back when I started working, office life was pretty dull. You turned up to the same building every day at 9 o'clock, sat at the same desk and looked out the same window until lunchtime. Then you went to the same lunch room and ate the same cheese sandwich, then went back to the same desk and occasionally looked out…
Developments in digital technology mean that you can now make phone calls over the internet using a cloud-based phone system. That might sound impressive. But what does it mean for you? Well, this new technology has its advantages. But it’s not the be-all and end-all. Like anything, it has its limitations and it may not be right for your business.…
