The Expert Blog

Disaster Recovery: are you backing up your data properly

Disaster Recovery: are you backing up your data properly?

Have you ever spent time writing up a report only to lose it all because the computer crashed and you didn’t get round to saving it? Frustrating, right? OK, now imagine the ENTIRE COMPANY lost its files…years of data, documents, processes and passwords, all gone. It spells’ Disaster’.  With a capital ‘D’ and it can be very stressful for business…

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Best Small Business VoIP Phone Systems for NBN

There’s been a lot of talk amongst business owners about ‘the best’ small business VoIP phone systems for the NBN. Which brand is the best? How will it give me an edge over competitors? Which one is the most reliable? And rightly so, it’s an important decision to make for small businesses as Australia transitions to a telecommunications system run…

Did You Know We Do Mobile Phones and Tablets?

Did You Know We Do Mobile Phones and Tablets?

The internet, NBN, cloud hosted phone systems and mobile phones hadn’t even been invented when I started Expert Telecommunications over 25 years ago, but these days they are all essential tools for conducting everyday business.  As technology changes, so do the needs of your business and in a more agile, flexible work environment, that means mobile phones and tablets are…

NBN Outages: Plan B for SMEs when the phone & internet fails

NBN Outages: Plan B for SMEs when the phone & internet fails

As Australia continues its transition to a fully fledged NBN, businesses are adjusting to the new internet-based infrastructure and discovering that all is perhaps not as they thought it might be. Variations in the type of NBN connections mean some businesses experience greater reliability than others. The good news is that the majority of businesses who’ve made the move have…

Avaya Cloud Solutions: Hosted Phone Systems Have Never Been Easier

Avaya Cloud Solutions: Hosted Phone Systems Have Never Been Easier

With the rollout of the NBN expected to be completed by 2022 and the launch of 5G just around the corner, it has never made more sense to change your telephone system to the cloud. And now thanks to Avaya, a world leader in onsite telephone systems, we have the power of a traditional phone system combined with the flexibility…

Is your small business safe from cyber attacks?

Is your small business safe from cyber attacks?

Let me ask you a simple question, if your business came under cyber attack and you lost all your key information, could you survive it and continue trading?  Well, it might surprise you to know that the Small to Medium Business sector comprises over 40% of all cyber-attacks! And 22% of businesses that get hacked never recover and end up…

New Phone System What the Gov $30k tax write off means for you

New Phone System? What the Gov. $30k tax write off means for you

Have you heard the positive news surrounding taxation? There are changes to the instant assets write-off and they are very much in your favour. The Government has announced that the threshold has increased from $25,000 to $30,000 and has been extended to 30 June 2019. This is BIG news if you are looking to install one of our many phone solution…

How the NBN affects your business: EFTPOS, HICAPS, ATMs, Alarms & More

How the NBN affects your business: EFTPOS, HICAPS, ATMs, Alarms & More

Incredible though it may seem, the very first NBN customer in Australia was way back in 2010. That’s practically a lifetime as far as technology goes, but nine years later there is still a lot of confusion as to how the NBN will impact small business. Every day we get calls from anxious business owners wondering what will happen to…

NBN Checklist for Small To Medium Business

NBN Checklist for Small To Medium Business

Transitioning to the NBN and faster internet speeds is an exciting prospect, but it can also be a worry for business owners who need to get it right first time. To make things simple, we’ve provided you with a helpful checklist that will ensure you cover all your business needs when the time comes. Your NBN Checklist Your phone lines…

Types of NBN Connections for Business

Types of NBN Connections for Business

Did you know that there are multiple ways to connect to the NBN? And not everyone will have the same type of connection? That’s right, NBN Co, the wholesale company responsible for building the NBN, is constructing a multi-technology mix (MTM) network. There are many different factors that will determine the type of NBN connection you will have, but essentially,…

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