Did you know that 79% of Managed Service Providers report that clients have experienced some level of business-threatening downtime? And that 14% of a total 45% of small to medium businesses that do pay ransom to a cyber criminal never recover their data? The statistics are staggering but the threat to small business is very real. And scary. Because cyber…
Introduced back in 1988, Telstra’s Integrated Services Digital Network was originally created to offer businesses a more stable and reliable telephone line network. And it worked too. The ISDN network expanded to most major suburbs and gave businesses peace-of-mind regarding the quality of their phone calls. I know, it’s a sad moment for Telco’s (and many small businesses who enjoyed…
Have you ever spent time writing up a report only to lose it all because the computer crashed and you didn’t get round to saving it? Frustrating, right? OK, now imagine the ENTIRE COMPANY lost its files…years of data, documents, processes and passwords, all gone. It spells’ Disaster’. With a capital ‘D’ and it can be very stressful for business…
There’s been a lot of talk amongst business owners about ‘the best’ small business VoIP phone systems for the NBN. Which brand is the best? How will it give me an edge over competitors? Which one is the most reliable? And rightly so, it’s an important decision to make for small businesses as Australia transitions to a telecommunications system run…
The internet, NBN, cloud hosted phone systems and mobile phones hadn’t even been invented when I started Expert Telecommunications over 25 years ago, but these days they are all essential tools for conducting everyday business. As technology changes, so do the needs of your business and in a more agile, flexible work environment, that means mobile phones and tablets are…
As Australia continues its transition to a fully fledged NBN, businesses are adjusting to the new internet-based infrastructure and discovering that all is perhaps not as they thought it might be. Variations in the type of NBN connections mean some businesses experience greater reliability than others. The good news is that the majority of businesses who’ve made the move have…
With the rollout of the NBN expected to be completed by 2022 and the launch of 5G just around the corner, it has never made more sense to change your telephone system to the cloud. And now thanks to Avaya, a world leader in onsite telephone systems, we have the power of a traditional phone system combined with the flexibility…
Let me ask you a simple question, if your business came under cyber attack and you lost all your key information, could you survive it and continue trading? Well, it might surprise you to know that the Small to Medium Business sector comprises over 40% of all cyber-attacks! And 22% of businesses that get hacked never recover and end up…
Have you heard the positive news surrounding taxation? There are changes to the instant assets write-off and they are very much in your favour. The Government has announced that the threshold has increased from $25,000 to $30,000 and has been extended to 30 June 2019. This is BIG news if you are looking to install one of our many phone solution…
Incredible though it may seem, the very first NBN customer in Australia was way back in 2010. That’s practically a lifetime as far as technology goes, but nine years later there is still a lot of confusion as to how the NBN will impact small business. Every day we get calls from anxious business owners wondering what will happen to…
