As the NBN rolls out across Australia, you might be considering the upgrade of your old analogue telephone system. But there’s a lot of choice out there. So how do you know which type of phone system is right for your business? Will my existing phone system work? And do I need to upgrade at all if I have digital…
You may have heard rumours that you’ll have to change your whole telephone system once the NBN arrives in your area. Well let me reassure you that this is a myth. When your suburb switches to the NBN, you won’t necessarily have to upgrade your phones. But having said that, there are some good reasons why you might choose to…
My youngest kid finished Year 12 recently. And watching her study, I realised she'd inherited some of my scholastic habits. Unfortunately they weren't the good ones! Like her old man, my daughter leaves all her projects and exam study till the last minute. Luckily both of us managed to scrape through somehow. Maybe a crisis focuses the mind. But it's…
Imagine if I told you that you could now get a phone system that would save you 40% to 60% off your monthly phone bill. Not only that, this system would also have all the hi-tech features you'd find in the phone setup of a large corporation. And it was so reliable that you'd never have to worry about line…
As the NBN rollout continues across Australia, we're getting closer to the day when all phones run over the internet. The old copper wire phone system will eventually be shut down. Internet phone systems offer your business plenty of advantages like lower costs and the flexibility to scale up or add features. But anyone who's ever used the internet knows…
The switch from the old copper wire network to the NBN is possibly the most significant technological infrastructure development in the past 50 years. It’s a big change. And as the American author and leadership coach John Maxwell wrote, “Change is inevitable, progress is optional”. I’d be the first to admit that I find change unsettling. The fear of the…
We Australians like to think of ourselves as an innovative lot. And there are plenty of technological achievements we can be proud of. For example, did you know the CSIRO invented Wi-Fi? Or that an Australian scientist, David Warren, designed the black box flight recorder? Then there was penicillin antibiotics pioneered by Dr Howard Florey. And of course the polymer…
As a business person myself, I know how important it is to look after your customers. And if you're like me, you probably know that you need great sales people to do that. It's a real skill to make a customer's journey easy and memorable. But even the best sales people in the entire world can't make sales if potential…
Back when I started working, office life was pretty dull. You turned up to the same building every day at 9 o'clock, sat at the same desk and looked out the same window until lunchtime. Then you went to the same lunch room and ate the same cheese sandwich, then went back to the same desk and occasionally looked out…
Developments in digital technology mean that you can now make phone calls over the internet using a cloud-based phone system. That might sound impressive. But what does it mean for you? Well, this new technology has its advantages. But it’s not the be-all and end-all. Like anything, it has its limitations and it may not be right for your business.…
