The Expert Blog

How To Keep Your Business Running When Working From Home – The NBN Ready Solution

[vc_row 0=""][vc_column][vc_column_text 0=""] Being able to utilise the workplace again is going to be an essential part of the day-to-day dealings of many companies when things return back to “normal”, so it is important to have your business telephony system and internet in good standing. We all know staying connected and online as a business is more important than ever.…

The Virtual Office: Tools for Effective Online Collaboration

[vc_row][vc_column 0=""][vc_column_text] Businesses Australia-wide are waking up to a new social distancing reality and the threat to both our health and the economy from COVID-19. It’s a deeply uncertain time for many small businesses as we face challenges to mobility and communication, but all is not lost. A plethora of affordable, game-changing, virtual tools is available to your business right…

Smart Phones and IP Phones

Soft phones & IP Phones: set your staff up to work from home

[vc_row][vc_column 0=""][vc_column_text] Soft Phones and IP Phones (VOIP phones) are two great options for keeping your staff connected to the office while working remotely from home. The recent outbreak of corona virus (COVID-19) has implications for us all but it doesn’t mean your business has to shut down entirely. A virtual remote worker solution for your staff may be the…

Backup & Data Protection: How to Choose an IT Service Provider

Backup & Data Protection: How to Choose an IT Service Provider

[vc_row 0=""][vc_column][vc_column_text 0=""] As we discussed in The Real Costs of Downtime How to Protect Your Small Business, any firm’s IT infrastructure can experience business-crippling downtime resulting from issues like power failure, hardware failure or even cyber attacks. That’s why every SME should have a Business Continuity Plan – to safeguard operations and ensure minimal disruption to everyday business. How…

The Real Costs of Downtime: How to Protect Your Small Business

The Real Costs of Downtime: How to Protect Your Small Business

[vc_row][vc_column 0=""][vc_column_text] Beyond the panicked shouts of We’re down!, the hammering of fists and kicking of bins, when ITSystems fail, it can hit your business hard. We have become so dependent on technology that any interruption in service or downtime is not just an inconvenience but potentially catastrophic. So how does downtime affect Australian Small to Medium Businesses? According to…

Expert IT Services

Introducing Expert IT Services in 2020

[vc_row][vc_column 0=""][vc_column_text] As you know, Expert Telecommunications has been in operation since 1991, providing local telecommunicationssolutions to small and medium businesses all over Melbourne. The industry in Australia has come a long,long way since those early days and it never fails to amaze me just how muchthe technology has improved. During that time, it’s been an incrediblejourney and an absolute…

Virtual PBX Phone System

Why Small Businesses Are Choosing a Virtual PBX Phone System

[vc_row 0=""][vc_column][vc_column_text 0=""] The virtual PBX. You’ve heard the term before but you’re not sure what it is. You may even have heard that it’s a game changer for small business, but what exactly is a virtual PBX Phone System? And more importantly, what can it do to help your small business in Melbourne run smoothly and efficiently? Well, let’s…

Avaya Cloud Hosted pbx

Why Avaya’s Cloud Hosted PBX Phone System is a Game Changer for Small Business

[vc_row 0=""][vc_column][vc_column_text 0=""] We’ve been talking about Avaya’s cloud hosted PBX Phone Systems for some time now. We’ve written previously about how Avaya really listened to the needs of the industry and created a fantastic cloud PBX phone solution that gives small business all the functionality and reliability they would expect from a traditional PBX but has the flexibility and…

Office Phone Systems for Small Business

Office Phone Systems for Small Business: why choose a Cloud Hosted PBX Phone System

[vc_row][vc_column 0=""][vc_column_text] What’s the best office phone system for a small business – a cloud hosted or traditional PBX phone system? It’s a question we get asked a lot at Expert. Before we go any further, let’s explain the terminology. Cloud Hosted VOIP Business Phone Systems One big recentdevelopment in technology is what has commonly come to be known as…

Ransomcloud for small businesses

RansonCloud: what you need to know if your business gets attacked

[vc_row 0=""][vc_column][vc_column_text 0=""] Did you know that 79% of Managed Service Providers report that clients have experienced some level of business-threatening downtime? And that 14% of a total 45% of small to medium businesses that do pay ransom to a cyber criminal never recover their data? The statistics are staggering but thethreat to small business is very real. And scary.…

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