Optimal Performance, Unified Communications
From call recording to improved productivity and responsiveness to call reporting and statistical analysis, Avaya phone systems unify your office communications across a plethora of different devices and technologies. NBN-ready with SIP/VOIP capability, Avaya phone systems and handsets enable your business to grow seamlessly while driving productivity and saving you money. The team at Expert Telecommunications are seasoned professionals when it comes to Avaya. Ask us about customising a solution for you.
- User Friendly
- Easily Scalable
- NBN Ready
- Latest Technology
- Feature Rich
Automate Your Receptionist
Program & personalise menu options for directing calls to appropriate staff members
Ongoing Local Support
Our local specialists are here to haelp you get the best of your Expert Telecommunications System
Transfers Calls to Mobile
Seamlessly transfer an answered call to a mobile or landline without tying up any phones lines
Voice Mail to Your Email
Get your voice mail messages pushed straight to your webmail or smart phone
Hunt Group
Sends incoming calls to the next available line in a group of lines (first group free)
Three Way Conference Call
Connect with remote workers or clients on a 3-person conference call at the click of a button
Keep Your Current Number
No Disruption to your customers, they can still reach you at the same number
Simultaneous Ringing
Choose different groups of phones to ring in any order you choose
NBN Ready
Are you ready for the change? All our solutions are NBN ready, offering you peace of mind
Call Recording
Record all or selected calls for compliance, quality or training purposes
Mobile Twinning
Never miss an office call again. We sync your mobile phone to your desk phone’s extension, so they ring at the same time.
Night Switch
At the end of your day, with the click of a button switch your phones to a pre-recorded message letting your clients know you are closed
Call Statistics
Get detailed information about the number of calls you receive, miss & even the average waiting time & more
Mobile Apps
Make it look like you’re always at your office with a smart app on your mobile. Calls, video conferencing and more at your fingertips
Click to Dial
Integrate your phone system with your eMail platform and call contacts with one click on your PC
Call Centre
From a few to a few hundred, we can scale your call centre as you grow. Included with wallboard for easy reference to your key statistic
Message on Hold
Don’t miss an opportunity to let your clients and prospects know about all your offerings while they are on hold
CRM Integration
Connect the power of your CRM with your phone system and record all critical information in one location seamlessly
Avaya 9608G IP DeskPhone
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya 9608G IP DeskPhone
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya 9508G Digital
DeskPhone
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya 9508G Digital
DeskPhone
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya Scopia XT Video Conferencing
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya Scopia XT Video Conferencing
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
IP Office 500 Office
Platform
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
IP Office 500 Office
Platform
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya IP Office Cloud
Office Platform
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
Avaya IP Office Cloud
Office Platform
- Smart hybrid PBX system
- Expand from 6 extensions up to
288 extensions with Expansion Units - Message and Music on hold
