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Your Trusted One-Stop Local Telecommunication Provider Since 1991


One-Stop Local Business Telecommunications Provider

Expert Telecom has been providing custom business phone system solutions to the local Melbourne market since 1991. We offer NBN-ready, hosted or onsite VOIP or SIP business phone systems featuring leading brands. We come to you, or you can come to us. Our technicians are 100% in-house and dedicated to providing your SME business phone solution with the same seamless technology and fantastic value for money that are synonymous with the Expert brand. That means great local service and reliability for you, and a single point of contact for all your telecommunications needs.

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Check out our amazing reviews

chris blackchris black
16:23 18 Feb 24
I've been with you guys for over a year, this has cost my business a lot of money and I should of left sooner. Since day one I've had nothing but problems with your system and you have sent tech's out to try and fix it yet never could or have.Would highly recommend staying away from them.
Victor TrumperVictor Trumper
04:40 19 Jan 24
Needed additional handsets and numbers added which was all organised within 1 week, inclusive of installation, configuration and on-site explanation/training! Very helpful staff at each interaction.
Peter EmersonPeter Emerson
21:35 11 Dec 23
Chris RalphChris Ralph
00:42 06 Jun 23
Expert knowledge, great communication, and smooth installation.
Susanna DuSusanna Du
05:38 15 Mar 23
We have transferred all our IT service to them, they are always helpful, provide us with good quality work and timely response. Would recommend to everyone 🙂
Miron MironfunMiron Mironfun
01:47 02 Mar 23
Sara was so very helpful, patient and knowledgeable. I had an amazingly reassuring and useful experience.
Andy WalkerAndy Walker
03:45 23 Feb 23
Recently we’ve moved to a different Commercial property in Epping. James was outstanding throughout the process. We installed several camera and a full security system. He also visited post Installation to ensure we were happy and everything was functioning exactly as promised.Well done James and team.
Elliot ProleElliot Prole
04:29 20 Feb 23
Recently Just expanded my business, UTFToffees, was dealing with a James Elia, from the minute we made contact he and the rest of the staff have gone above and beyond to make the whole process from start to finish nothing but an absolute pleasure. Highly recommend and will be using Expert again to take care of all my business solutions going forward. Great working with you guys look forward to speaking with you all again soon!
Jodi PhillipsJodi Phillips
09:28 20 Jan 23
My dealings with Jimmy & team was extremely Professional, these guys are reliable & full of knowledge, they understood my needs & went above & beyond to get the job finished ASAP.Great Work & I would highly recommend their services.
DrayTek Sales TeamDrayTek Sales Team
23:49 19 Jan 23
Expert Telecom are professionalism personified.They absolutely set the standard for smooth dealing with vendors / suppliers. Many thanks for being an excellent customer :)It's been our pleasure dealing with Jimmy & his team and we look forward to many many more years of growth!
david nawardavid nawar
23:08 12 Oct 22
When it was time to scaling my business, I needed the right technology and support with my telecommunications.Expert Telecommunications delivered a solution which exceeding all of my expectations and more. The customer service right from Matt the sales manager to Zara from provisioning team was amazing and they listened carefully to what I wanted and suggested things that I never thought were possible.Highly highly recommend !
JPlumb AccountsJPlumb Accounts
04:25 30 Sep 22
Expert Tel have been super helpful. From the day we called up for help they came straight out to help us set up our phone systems. We have now implemented through them and their continued support is greatly appreciated as everyone has been a delight to deal with. We no longer have to worry about something we are not experts in!!!
Sarah BettySarah Betty
06:55 14 Sep 22
Adam Darroch was the technician who installed our new phone system.From the moment he stepped inside the office Adam‘s professionalism was on show. He was efficient, calm and personable. The whole experience with Expert Communications was very smooth. Realising Adam had installed our previous system 3 years ago meant that Expert Communications are able to keep staff in the long term- always a good sign. Thanks Adam for your excellent work and for making the phone installation stress free.
Daniel FiccoDaniel Ficco
11:42 30 Aug 22
Unbelievable service, attention to detail regarding my business accounts was incredible. Went above and beyond to go through my current plans and services to make sure I was getting the most benefit with my providers. I have been dealing with Matt, His honesty and knowledge have made my decisions very easy.Great company!
Tess GalanteTess Galante
05:10 17 Aug 22
Matt was great at helping me decide the best products for our business as well as offering a range of services and products to choose from. He took the time to understand how our business worked and therefore what would be of most benefit to us. I would highly recommend them to anyone looking to update their telecommunication systems


Choose The Right Solution

Small Phone System

1-5 Handsets

Large Phone System

50+ Handsets

Medium Phone System

6-49 Handsets

Customize Phone System

Multiple Locations

Hosted Phone Systems

Hybrid or Remote Work Solutions

Why Choose Our Onsite and Hosted Business Phone Systems?

Our NBN experts will customise the right VoIP/SIP onsite or hosted solution for your business

Helping Businesses Connect To The NBN

Since 1991, Expert Telecommunications has been at the forefront helping businesses.

Local Support Team

Our local in-house support team is ready to help you with any issue.

Save Cost Up To 60%

Our packages and prices are the most open and competitive in the market.

Customizable Phone Systems

Our Experts can help you with any upgrade to your existing setup or a brand new installation to your business.

Business Continuity With 4G Backup

Don't get stuck with internet dropouts during working hours. Ensure your business continuity with 4G Backup.

Popular Business Phone Systems

We stock the latest and market trending phone systems available to the Australian market. Check out the most popular brands available in the market.

Our Clients

Modern Features For Your Business

Small to medium businesses can now have the same look and feel of their larger competitors, but without the huge price tag.

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Project Completed

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Customer Satisfied

We Provide More

Expert Telecommunication is not just another phone systems company. We are able to help with your Business Security, Business Printing Solutions, IT Hardware and Infrastructure.


NBN Experts


Hosted Phone Solutions


CCTV System


IT Services

Our Experts Are Here To Help
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